If your pet turns up at East Bay SPCA, follow the instructions below. It is important that you act quickly to reclaim your lost pet. We are required by law to hold stray animals for five (5) business days before beginning adoption placement consideration.
1. Contact us immediately.
2. Be prepared to pay a fee.
3. Bring proof of ownership.
The best way to contact East Bay SPCA is to immediately call (510) 569-0702 or email customercare@eastbayspca.org. Include this information:
- Your contact information
- The Animal ID number you see on our website.
Our social media pages are not monitored 24 hours a day. We will respond as soon as we are open. Check our locations and hours.
Please note that there may be fees upon redemption of a stray animal. You’ll be advised of these fees at the time of redemption. If this fee is a barrier to redemption of your pet, please speak with our staff.
To redeem a lost pet at the East Bay SPCA, you will need to provide all of the following:
- Legal photo identification
- Proof of ownership. This can be in the form of:
- Veterinary records
- Adoption papers or bill of sale
- Animal license
- Up-to-date rabies vaccination (If you do not have proof of a current rabies vaccination, we will administer one at cost to you.)
- Microchip (If your animal does not have a microchip, we will administer one at cost to you.)
