Due to the devastating California wildfires, we are prepared to take in and board pets at our Oakland location for anyone who may have lost their home or has been evacuated. For more information and to request boarding, please contact email@example.com or call (510) 563-4627.
All services at our Dublin facility including dog boarding have been temporarily closed.
Staff arrive at 8:00 AM and open runs to allow indoor/outdoor kennel access. Morning meal is between 8:30 and 9:00 AM followed by a brief (15 min.) exercise session in one of our secured yards. During that time, their kennels are cleaned, bedding/toys are replaced as needed and fresh water is given. Staff provide spot cleaning throughout the day and weather permitting, your pet will have all day access to their outside run. Around 3:30 PM, the evening meal is provided, followed by another potty break in the yard. The dog will be securely housed for the evening when staff leave at 5:00 PM Monday/Tuesday and 6:00 PM Wednesday – Sunday.
The kennels provide both indoor and outdoor access from 8am-6pm. They are climate controlled and accessible to staff only. The indoor area is approximately 8’ x 4’. The outdoor area is approximately 7.5’ x 3.5’.
Staff are on the premises between the hours of 8:00 AM – 5:00 PM Monday/Tuesday and 8:00 AM – 6:00 PM Wednesday – Sunday, year round. There may be a modified staff schedule for certain holidays.
Yes, as long as they are sharing the same kennel. Dogs that are 30lbs and under may be housed in the same kennel as long as housing them together doesn’t pose a safety risk to the animals or staff. The first dog will be at our standard rate of $35/night and the second dog will be at a discounted rate of $25/night. There is no discount for dogs housed in separate kennels. Feel free to discuss your individual situation with our knowledgeable staff.
We accept puppies 16 weeks or older who are properly vaccinated. East Bay SPCA boarding requires all dogs be vaccinated for DHPP, Rabies and Bordetella at least two weeks prior to being boarded. Please note if it is the first time your dog has received a rabies vaccination, it must be given at least 30 days prior to scheduled boarding dates.
Booking confirmation is contingent upon payment of 50% of total boarding fees, with the remainder due upon check-in. 48-hour cancellation is required for deposit refund. If cancellation occurs with < 48 hours notice, owner forfeits the deposit.
Holidays: A $90 (3-day booking value) non-refundable holiday deposit is required to board during holiday periods. Deposit will be applied towards the holiday bill or will be forfeited if reservation is cancelled with less than fourteen day notice.
If your dog needs any veterinary attention during boarding, we will transport your animal to 24hr SAGE Emergency Clinic in Dublin, CA. Every effort will be made to notify you or your designated emergency contact immediately, but if contact cannot be made, the capable veterinarians will proceed in the best interest of your pet until we get in touch.
Because we do not have a full time veterinarian on the premises, we are unfortunately unable to accommodate dogs with current or ongoing medical issues.
We do provide bedding and toys, but you are more than welcome to bring in your dog’s personal items. Please bear in mind that toys and bedding can get chewed up, shredded, or inadvertently damaged when laundered/bleached. Please do not bring anything fragile or valuable. We make every effort to return all items, but cannot guarantee you will receive each item back, nor can we guarantee that it will be in the same condition it was when you left it with us.
In order to keep your dog as comfortable as possible, we ask that you provide your own food and treats in amount sufficient to cover the whole stay. Often times, dogs can be stressed in a foreign environment and familiar food and treats help provide consistency and comfort.
For an additional price, our boarding program offers these optional daily add-on’s:
- Additional mid-day 20 min. solo yard time: $10/per day
- 15 min. kennel cuddle/lap session with a staff member (behavior permitting): $12/per day
- 15 min. yard play time with a staff member: $15/per day
- Stuffed Kong: $3/per enrichment, up to twice daily. Owner can pick as a mid-day or bedtime snack
On occasion, your dog may be exposed to loud noises from the police academy that is located behind our shelter. This may include gun shots, squealing tires, and explosive devices. If your dog is noise-sensitive or becomes uncomfortable with firework-like sounds, please notify our staff so that we can make every effort to ensure your dog is as comfortable as possible.
- DHPP – must be given at least two weeks prior to check-in; renewed annually or every three years for adult dogs
- Rabies – must given at least two weeks prior to check-in; renewed every three years for adult dogs. First time rabies vaccinations, must be given at least 30 days prior to scheduled boarding dates
- Bordetella – must be given at least seven days prior to check-in: renewed annually
- Canine influenza – encouraged to complete series of 2 vaccines given 2-3 weeks apart, but not mandatory
- Any existing skin condition must have a veterinarian’s statement of diagnosis
- Pet must have proof of having been treated for fleas and dewormed
- All dogs must be brought in on a leash (collared or harnessed) unless arriving in a crate.
- They must wear an ID tag at all times
- If a pet exhibits severe aggressive behaviors towards humans upon check in, the animal will be denied at the discretion of East Bay SPCA staff. Owner is eligible for refund.
- Owners provide their pet’s usual food and treats in the amount sufficient for the whole stay.
- All food/treats, bedding and toys must be clearly labeled with pet’s name
- Boarding fees are charged at $35 per dog/per day. Any additional animal occupying the same kennel will be charged $25 per dog/per day. Check-in day is included.
- Boarding fees are charged at $35 per dog if check-in and check-out occur on the same day.
- A 50% deposit of total boarding amount is due at time of reservation.
- Check-In/Drop-Off: 3:00 PM to 5:00 PM, daily, by appointment only. No check-in on holidays closed to public.
- Allow 30 minutes for check-in.
- If drop off is before 3:00 PM, you will be charged a $15 early check in fee.
- Pet vaccination record and health history must be provided for review
- Pet will be checked for ticks and fleas
- For the well-being of all animals in our care, East Bay SPCA reserves the right to refuse boarding privileges if health and vaccination history is not provided.
- Check-Out/Pick-Up: 11:00 AM to 1:00 PM, by appointment only. No check-out on holidays closed to public.
- If check-out is by 1:00 PM, no additional night will be charged.
- If check-out is after 1:00 PM, you will be charged a $15 late pick-up fee.
- Full payment is expected at check-in. We accept Visa, MasterCard, American Express, Discover, or cash. Please note: Checks are only accepted as deposit for emergency care, NOT as means of payment for boarding fees.
- 48-hour cancellation is required. If cancellation occurs with < 48 hours, you will forfeit your deposit.
- A credit card number is required to hold a reservation
- Holiday Reservations: a $90 (3-day booking value), non-refundable holiday deposit is required to board during holiday periods. Deposit will be applied towards the total amount due or will be forfeited if reservation is cancelled. If holiday reservation is cancelled with less than fourteen day notice, the standard cancellation fee (50% of total time booked) will apply